Charles Ward
About Charles Ward
Charles Ward is a Client Success Manager specializing in software solutions for education professionals. He has extensive experience in school operations management and has worked with numerous educational institutions to enhance their facilities and technology.
Work at Abrigo
Charles Ward has served as a Client Success Manager at Abrigo since 2020. In this role, he focuses on enhancing the experience of clients within the education sector. His responsibilities include ensuring that education professionals effectively utilize software solutions to manage their school operations. He leverages his extensive background in client success and education technology to support clients in achieving their operational goals.
Education and Expertise
Charles Ward studied at North Carolina State University, where he earned a degree in Textile Technology from 2003 to 2008. His educational background, combined with his professional experience, equips him with a unique perspective on the intersection of technology and education. He specializes in providing software solutions that help educational institutions optimize their operations.
Background
Charles Ward began his career in customer service at Peter Millar from 2007 to 2010. He transitioned to Apple, where he worked as a Specialist, Business Specialist, and Mentor for one year in 2011-2012. Following his time at Apple, he joined SchoolDude as an Application Engineer from 2012 to 2016, and later served as an Account Representative there until 2017. He continued his career at Dude Solutions as a Client Success Manager until 2020.
Achievements in Education Technology
Since 2012, Charles Ward has been part of a market-leading team providing Software as a Service (SaaS) solutions tailored for education professionals. He has worked with thousands of school districts, private schools, and colleges, focusing on improving facilities, technology, energy, and business operations management. His contributions have helped educational institutions enhance their operational efficiency.