Tricia Cameron
About Tricia Cameron
Tricia Cameron is a Training Specialist with a strong background in the technical and automotive industries. She has extensive experience in customer service management and has held various roles, including Support Specialist and Office Manager.
Current Role at AdvisorEngine
Tricia Cameron currently serves as a Training Specialist at AdvisorEngine, a position she has held since 2020. In this role, she focuses on developing training programs and resources to enhance employee skills and knowledge. Her experience in customer service management informs her approach to training, ensuring that the programs meet the needs of both the employees and the organization. Tricia's work contributes to improving overall service delivery and operational efficiency within the company.
Previous Experience at AdvisorEngine
Tricia Cameron previously worked at AdvisorEngine as a Support Specialist from 2019 to 2020. During her 10-month tenure in Raleigh, North Carolina, she provided technical support and assistance to clients, helping to resolve issues and improve user experience. This role allowed her to gain valuable insights into customer needs and the technical aspects of the company's offerings.
Background in Customer Service Management
Tricia Cameron has a solid background in customer service management, having held various roles that emphasize customer satisfaction and support. Prior to her current position, she worked as an Office Manager at Southern Engineers from 1998 to 2001, where she managed office operations and customer interactions. Additionally, she served as an Assistant Manager at Enterprise Rent-A-Car from 1993 to 1997, further honing her skills in managing customer relationships and service delivery.
Education and Expertise
Tricia Cameron earned a Bachelor of Arts in Business Administration and Management from the University of California, Riverside. Her educational background provides a foundation for her expertise in time management, communication, scheduling, customer satisfaction, and project planning. These skills are integral to her roles in training and customer service, allowing her to effectively contribute to organizational success.