Jessica Velazquez
About Jessica Velazquez
Jessica Velazquez serves as the Senior Director of Benefit Services at Akima, where she has worked since 2019. With extensive experience in human resources and employee relations, she has previously held significant roles at Swissport and has contributed to the development and evaluation of benefit programs.
Work at Akima
Jessica Velazquez has been with Akima since 2016, initially serving as Senior Manager, Benefits, for two years before advancing to Director, Benefits Services. In 2019, she took on the role of Senior Director, Benefit Services. In her current position, she has implemented and evaluated employee relations and human resources policies. Her responsibilities include directing the processing of benefit claims and evaluating benefits to ensure they meet organizational needs. Velazquez's tenure at Akima spans over six years, during which she has significantly contributed to the company's human resources framework.
Previous Experience at Swissport
Before joining Akima, Jessica Velazquez worked at Swissport as Corporate Human Resources & Benefits Manager for the Americas from 1999 to 2016. During her 17 years at Swissport, she was responsible for managing various human resources functions, including the development and implementation of benefit programs. Her role involved studying and assessing benefit needs and trends, which allowed her to recommend appropriate programs to management. This extensive experience laid the foundation for her subsequent roles in benefit services.
Education and Expertise
Jessica Velazquez studied at the Mandel School of Allied Health, where she gained knowledge relevant to her career in human resources and benefits management. Additionally, she has pursued education in New York City, further enhancing her expertise in the field. Her academic background supports her professional roles, particularly in implementing employee relations programs and evaluating benefit needs.
Human Resources Initiatives
Throughout her career, Jessica Velazquez has focused on enhancing organizational human resources. At Akima, she has planned and implemented various employee relations programs aimed at improving employee engagement and satisfaction. Her strategic approach to human resources has involved evaluating existing policies and making recommendations to align them with employee needs and industry trends.