Alexandra Castle
About Alexandra Castle
Alexandra Castle is an HRFS Delivery Analyst at Alight Solutions in The Woodlands, TX, with over a decade of experience in customer service and HR roles across various industries.
Current Role at Alight Solutions
Alexandra Castle is currently employed as an HRFS Delivery Analyst at Alight Solutions in The Woodlands, TX. In this role, she provides subject matter expertise and oversight in a specific functional area of HR delivery. Alexandra joined Alight Solutions in November 2018 and has since been an integral part of the team, leveraging her extensive experience in HR and customer service to enhance the company's HR delivery capabilities.
Previous Experience at Aon
Prior to her current role, Alexandra Castle worked at Aon from 2013 to 2018 as an HR BPO Customer Service Representative. During her five years at Aon, she gained valuable experience in handling business process outsourcing (BPO) for human resources, focusing on delivering exceptional customer service and HR support.
Banking Career at Capital One
From 2009 to 2013, Alexandra Castle worked as a Senior Teller at Capital One. Over these four years, she developed her skills in banking operations, customer service, and financial transactions, building a comprehensive understanding of banking processes and customer interactions.
Early Career at Toys R Us
Alexandra Castle began her professional journey at Toys R Us, where she worked as a Sales Associate from 2006 to 2009. This position provided her with the foundation in customer service, sales, and retail operations, supporting her in developing essential communication and operational skills.
Education and Academic Background
Alexandra Castle holds a Bachelor's degree in Business Administration and Management from the University of Houston-Downtown. She completed her studies between 2008 and 2013, during which she acquired a strong background in business administration principles and management practices. This academic foundation has been pivotal in her career, enabling her to effectively handle various roles in customer service and HR.