Kristen Barrows Henderson, Gphr
About Kristen Barrows Henderson, Gphr
Kristen Barrows Henderson is the EMEA Change Management Director for Workday Practice at Alight Solutions, specializing in preparing employees for cloud deployments and ensuring smooth transitions during organizational changes.
Current Title and Role at Alight Solutions
Kristen Barrows Henderson is currently engaged as the EMEA Change Management Director for the Workday Practice at Alight Solutions. In this role, she is based in the United Kingdom and has been leading the EMEA Change Management team since May 2017. Her responsibilities involve preparing employees, managers, and HR professionals for Workday and other cloud deployments, ensuring employees understand the significance of changes and the necessary actions to take.
Professional Experience at Alight Solutions
At Alight Solutions, Kristen focuses on the people side of change management. She works closely with teams that handle the technical details of cloud deployments, ensuring that employees grasp the importance of changes and are prepared for smooth transitions. She specializes in change adoption and helps facilitate understanding and acceptance among employees during organizational changes.
Previous Experience at Aon
Before her current role, Kristen served at Aon as the Change Management & Communications Senior Manager. She held this position virtually from 2016 to 2017, for a period of 11 months. In this role, she managed change communications and facilitated smooth transitions during organizational changes.
Tenure at Bank of America
Kristen's career at Bank of America spans numerous roles over approximately 14 years. She initially joined as a Banking Center Manager, Officer, with Barnett Bank in 1996 before transitioning to Bank of America. Her positions ranged from Personnel Services Manager and Compliance Officer to various HR-related roles including HR Consultant, HR Change Manager, and HR Change Consultant. Her tenure included time spent as Vice President in different HR roles, culminating in senior HR change management responsibilities. Kristen's career at Bank of America included significant involvement in change management and compliance efforts both in the United States and internationally.
Educational Background
Kristen's educational achievements are diverse and robust. She earned her BS in Business from Judson College between 1991 and 1994, followed by a Postbaccalaureate in Accounting from the University of Florida in 1995. She later completed a certification in Organizational Change & Leadership from Pfeiffer University in 2005 and acquired a Strategic HR Certificate from Cornell University between 2017 and 2019.