Tarek Abdalla
About Tarek Abdalla
Tarek Abdalla serves as Chargé de Support Radio 2G/3G/4G at Altice Group since 2017, bringing extensive experience in telecommunications support roles. He has previously held positions at SFR and Alcatel-Lucent Enterprise, focusing on network analysis, diagnostics, and employee training.
Work at Altice Group
Tarek Abdalla has been employed at Altice Group since 2017 as Chargé de support radio 2G/3G/4G. His responsibilities include conducting analysis and diagnostics of degraded or non-functional sites. He also provides detailed reporting on the resolution of various network incidents. Abdalla plays a significant role in training new employees within the radio support team, ensuring that they are equipped with the necessary skills to perform effectively in their roles.
Previous Experience at SFR
Prior to his current role, Tarek Abdalla worked at SFR in various capacities. He served as Ingénieur Test et Validation from 2010 to 2013, where he focused on testing and validating terminals and radio systems. He then transitioned to the role of Ingénieur support niveau 3 réseaux et services 2G/3G from 2013 to 2014. Following this, he worked as Chargé de support Radio 2G/3G/4G from 2014 to 2015, and as Pilote Telecom et Infrastructure from 2016 to 2017. His experience at SFR provided him with a solid foundation in telecommunications support and infrastructure management.
Education and Expertise
Tarek Abdalla holds an engineering degree in Systèmes Electronique des Télécommunications from ESIGELEC, which he completed from 2007 to 2010. He also obtained a BTS in Systèmes Electronique from Lycée Paul Eluard, studying from 2003 to 2006. His educational background has equipped him with the technical knowledge necessary for his roles in telecommunications, particularly in radio support and network services.
Technical Skills and Responsibilities
In his role at Altice Group, Tarek Abdalla is responsible for engaging in internal and external escalations to ensure network service quality. This involves collaboration with cross-functional services, including access, logistics, and technical support. His work focuses on enhancing network service quality and addressing any issues that arise in the telecommunications infrastructure.