Eduardo De Angelo
About Eduardo De Angelo
Eduardo De Angelo is an Operations Shift Manager at Amazon Logistics, known for significantly improving performance metrics at various locations. With a background in sports management and extensive experience in logistics, he currently oversees a large team in Bochum, Germany.
Work at Amazon Logistics
Eduardo De Angelo has been serving as an Operations Shift Manager at Amazon Logistics since 2017. He currently manages the largest shift at the Delivery Station in Bochum, overseeing approximately 100 workers. His role involves leading multiple projects and ensuring operational efficiency. Eduardo significantly improved the First Pass Metric (FPM) from 13% to 86% at the first Amazon Logistics Station in Amsterdam within one week. Additionally, he enhanced the FPM from 15% to 90% at DNW3 in Düsseldorf during a three-week night shift support.
Education and Expertise
Eduardo De Angelo holds a Master of Business Administration (MBA) in Sports Marketing and Management, which he obtained from Escola Superior de Propaganda e Marketing between 2014 and 2015. He also earned Bachelor and License Degrees in Physical Education from Centro Universitário das Faculdades Metropolitanas, completing his studies from 2004 to 2008. His educational background supports his expertise in operational management and team leadership within logistics.
Background in Hospitality and Sports Management
Before joining Amazon Logistics, Eduardo De Angelo gained experience in the hospitality and sports sectors. He worked as a Sports Supervisor at Royal Caribbean Cruises, Ltd. from 2010 to 2012 in the Miami/Fort Lauderdale Area. He also served as a Recreation Manager at Planhotel Hospitality Group in Zanzibar, Tanzania, from 2015 to 2016. Additionally, he was a Sports Manager at Up! Gestão Esportiva e Lazer in São Paulo, Brazil, from 2014 to 2015. His diverse background contributes to his operational and team management skills.
Leadership and Performance Achievements
Eduardo De Angelo has demonstrated strong leadership capabilities throughout his career. He managed a team of over 60 employees during peak season, scaling up to 150. His leadership during this time led to achieving the highest Key Performance Indicators (KPIs) in Germany for the Multi Cycle Operation during peak season, establishing a benchmark for other stations. He also led the implementation of Amazon Flex in Bochum, showcasing his ability to manage complex logistics projects.