Paolo Morris
About Paolo Morris
Paolo Morris is an EU SDS Training Specialist at Amazon Logistics, where he has worked since 2018. He holds a BA Honours in Languages for Business from Oxford Brookes University and has experience in evaluating training programs and facilitating training for associates across the EU.
Current Role at Amazon Logistics
Paolo Morris serves as an EU SDS Training Specialist at Amazon Logistics, a position he has held since 2018. In this role, he is responsible for developing and delivering training programs across the European Union in collaboration with the Global SDS Training Team. He utilizes various facilitation modalities, including both in-person and virtual training sessions, to effectively engage SDS associates. His focus includes supporting the transition of associates from classroom training to production, ensuring they meet established quality and performance targets.
Education and Expertise
Paolo Morris studied at Oxford Brookes University, where he earned a BA Honours degree in Languages for Business from 1990 to 1994. His educational background provides him with a strong foundation in communication and business practices, which he applies in his current training role. His expertise includes evaluating classroom experiences and providing recommendations for continuous improvement in training programs, as well as incorporating best practices that foster critical thinking and problem-solving among associates.
Previous Experience at Next Group PLC
Before joining Amazon Logistics, Paolo Morris worked at Next Group PLC as a Customer Service Advisor from 2014 to 2016. During his two years in this role, based in Leicester, United Kingdom, he gained valuable experience in customer service operations. This experience has contributed to his understanding of training needs and the importance of effective communication within a business environment.
Training and Development Focus
In his role as an EU SDS Training Specialist, Paolo Morris emphasizes the importance of continuous improvement in training programs. He evaluates classroom experiences and provides actionable recommendations to enhance the training process. His approach includes utilizing a variety of training modalities to cater to different learning styles, thereby ensuring that associates are well-prepared for their roles within the organization.