Sandra Hauzeneder
About Sandra Hauzeneder
Sandra Hauzeneder serves as the Country Lead for Customer Experience and Quality at Amazon Logistics, where she focuses on enhancing customer satisfaction and operational efficiency. She holds degrees from Harvard Business School Online and Universität Augsburg, and has played a significant role in implementing innovative quality improvement initiatives since joining Amazon in 2021.
Work at Amazon Logistics
Sandra Hauzeneder serves as the Country Lead for Customer Experience and Quality (MEU) at Amazon Logistics. She has held this position since 2021, operating from München, Bayern, Deutschland. In her role, she actively participates in cross-functional teams aimed at driving customer satisfaction and quality assurance projects. Her contributions have been pivotal in launching innovative quality improvement initiatives that enhance operational efficiency within the organization.
Education and Expertise
Sandra Hauzeneder has a strong educational background in business and commerce. She studied at Harvard Business School Online, where she focused on International Business/Trade/Commerce and completed a course on Disruptive Innovation in 2019. Prior to that, she attended Universität Augsburg, earning a Diplom-Kauffrau in Wirtschaftswissenschaften from 2004 to 2009. This educational foundation supports her expertise in customer experience and quality management.
Background
Sandra Hauzeneder has built a career centered around customer experience and quality assurance. Since joining Amazon Logistics in 2021, she has been instrumental in implementing customer-centric strategies that enhance the customer experience across multiple European countries. Her role involves collaboration with various teams to ensure that customer satisfaction remains a priority within the organization.
Achievements
In her tenure at Amazon Logistics, Sandra Hauzeneder has played a key role in launching quality improvement initiatives that have led to significant enhancements in operational efficiency. Her work focuses on developing and implementing strategies that prioritize customer needs, thereby contributing to the overall success of the customer experience framework within the organization.