Stephanie Kitts
About Stephanie Kitts
Stephanie Kitts is an Area Manager at Amazon Logistics, where she oversees a team of associates and contractors. She has a strong background in training and engagement, with a Master's degree in English from Texas Woman's University.
Current Role at Amazon Logistics
Stephanie Kitts serves as an Area Manager at Amazon Logistics, a position she has held since 2020 in New Orleans, Louisiana. In this role, she manages a team that includes 16 associates, 2 shift assistants, and between 75 to 82 outside contractors. Her responsibilities include leading meetings, supporting operations leadership, and ensuring effective communication with both internal teammates and external contractors. She conducts daily analyses of station metrics to improve team training and customer service objectives.
Previous Experience at Amazon Logistics
Before her current role, Stephanie Kitts held multiple positions at Amazon Logistics. She worked as a Learning Coordinator for three months in 2018, where she provided training for various levels of leadership, from assistants to management. She also served as a Shift Assistant from 2019 to 2020, where she contributed to operational efficiency. During her tenure, she achieved a 96% associate retention rate while managing a department.
Experience at Southwest Airlines
Stephanie Kitts worked at Southwest Airlines as a Pilot Scheduler III from 2013 to 2015 in the Dallas/Fort Worth Area. In this role, she was responsible for scheduling pilots, ensuring compliance with regulations, and optimizing staffing to meet operational needs. This experience contributed to her operational management skills and understanding of workforce dynamics.
Education and Expertise
Stephanie Kitts earned her Master's degree in English from Texas Woman's University, completing her studies from 2009 to 2010. Prior to that, she obtained a Bachelor of General Studies in English Language and Literature from the same university, studying from 2002 to 2009. Her educational background supports her focus on the development of associates through training and engagement.
Role at Universal Academy
Before her career in logistics and aviation, Stephanie Kitts worked as an Office Manager at Universal Academy in Coppell, TX, from 2005 to 2007. In this role, she managed office operations and supported administrative functions, which laid the groundwork for her future management positions.