Viannel T.
About Viannel T.
Viannel T. is a Launch Manager at Amazon Logistics, where he has worked since 2019. He has a background in technical account management and project specialization, with previous experience at Amazon, Apple, and WDS, focusing on process improvements and customer relations.
Work at Amazon Logistics
Viannel T. has been employed at Amazon Logistics as a Launch Manager since 2019. In this role, Viannel is responsible for overseeing the launch of new logistics initiatives and ensuring efficient operations. Prior to this position, Viannel worked at Amazon in various capacities, including Technical Account Manager and Project Specialist, accumulating a total of four years of experience in these roles.
Previous Experience at Amazon
Before becoming a Launch Manager, Viannel T. served as a Technical Account Manager at Amazon from 2015 to 2019 in County Cork, Ireland. In this role, Viannel provided technical support and solutions to clients, enhancing their operational efficiency. Additionally, Viannel worked as a Project Specialist for one year in 2018, focusing on project management and execution.
Technical Support Experience at Apple
Viannel T. began their career in technical support as a Technical Support Advisor at Apple in 2014. This role lasted for 11 months and was based in County Cork, Ireland. Viannel provided assistance to customers, addressing technical issues and ensuring customer satisfaction.
Education and Expertise
Viannel T. studied at St Benedict's College, where they focused on Business/Commerce. Although specific achievements are not detailed, this educational background supports Viannel's roles in management and customer relations. Viannel plans to enhance their skills further by completing a computer course next year, focusing on technological skills related to the Cloud.
Focus on Process Improvements and Customer Relations
Viannel T. has a strong focus on process improvements and building relationships with customers, partners, and clients. Their expertise includes sales management and coaching/mentoring, which are essential for fostering effective team dynamics and enhancing customer experiences.