Ben Lewis
About Ben Lewis
Ben Lewis is a QA Engineer at Appcues, where he has worked since 2022. He has a diverse background in customer support, product management, and entrepreneurship, having co-founded Mystery Envelope and founded Neural Shunt Media.
Work at Appcues
Ben Lewis has been employed at Appcues as a QA Engineer since 2022. His role involves ensuring the quality of software products through systematic testing and validation processes. Prior to this position, he served as a Support/Success Engineer from 2019 to 2020, where he focused on customer support and success initiatives. Following that, he was promoted to Support Engineering Manager, a position he held from 2020 to 2022, overseeing support operations and team management.
Education and Expertise
Ben Lewis studied at General Assembly, where he completed a Web Development Immersive program in 2016. He also attended Emerson College, earning a Bachelor of Arts in Audio/Radio from 1998 to 2002. Additionally, he pursued studies in Psychoanalysis and Psychotherapy at the Boston Graduate School of Psychoanalysis, completing a one-year program from 2014 to 2015. His educational background supports his expertise in both technical and interpersonal skills.
Background
Ben Lewis has a diverse professional background that includes roles in customer support, product management, and entrepreneurship. He co-founded Mystery Envelope and has been the founder and freelance developer at Neural Shunt Media since 2011. His experience spans various industries, including technology and education, where he has contributed to both customer success and software development.
Achievements
Throughout his career, Ben Lewis has developed multiple applications from design to deployment, demonstrating his full stack development capabilities. His experience in agile environments emphasizes his focus on iterative improvement and delivering functional products. His roles in customer support and product management have equipped him with a comprehensive understanding of user needs and product functionality.