Hiba A.
About Hiba A.
Hiba A. serves as the Compliance Director and DMLRO at Arqaam Capital, where she manages card issuing and acquiring projects. She holds multiple qualifications in governance, risk, and compliance, including an International Diploma from the UK ICA and a Bachelor of Science in Banking and Finance Management.
Work at Arqaam Capital
Hiba A. serves as the Compliance Director and Designated Money Laundering Reporting Officer (DMLRO) at Arqaam Capital. She has been with the company since 2013, initially joining as an Associate Director and Deputy MLRO. In her current role, she is responsible for managing card issuing and acquiring projects. Hiba analyzes and tracks complaints and claims, ensuring proper settlement, and formulates reports on client bank complaints and rejected transactions. She also approves and signs off on processing all new card applications after verifying their legitimacy. Hiba provides support to client banks with new services and products, demonstrating her extensive experience in client onboarding and risk assessment.
Education and Expertise
Hiba A. has a strong educational background in finance and compliance. She holds a Bachelor of Science in Banking & Finance Management from the C&E American University in Beirut, which she completed from 2003 to 2006. Hiba has also achieved an International Diploma in Governance, Risk and Compliance from the UK ICA. Her compliance education includes an International Compliance Officer certification from CCL Academy in 2015 and an International Diploma in Governance, Risk and Compliance from the International Compliance Association, which she completed from 2020 to 2021. Additionally, she studied at The Chartered Institute for Securities & Investment (The CISI) and achieved an Introduction to International Securities & Investments in 2022.
Background
Before joining Arqaam Capital, Hiba A. gained valuable experience in the banking sector. She worked at CSC Group as a Senior Relationship Officer from 2006 to 2011 in Beirut, Lebanon. Additionally, she completed training at The National Commercial Bank - AlahliNCB and BankMed in 2006. This diverse background in banking and compliance has contributed to her expertise in managing compliance-related projects and client relationships.
Achievements in Compliance
Hiba A. has made significant strides in her compliance career. She has obtained various certifications, including the International AML Officer Certificate from CCL Academy in 2016. Her role at Arqaam Capital involves monitoring problem-solving scenarios and handling blank cards for embossing. Hiba's responsibilities also include analyzing client bank complaints and ensuring the legitimacy of new card applications, showcasing her commitment to maintaining compliance standards within the organization.