Cara Lee (Poswell) Schapiro
About Cara Lee (Poswell) Schapiro
Cara Lee Schapiro is the Director of Customer Success at Assignar in Sydney, Australia, where she has worked since 2020. With a background in business analysis and operations, she has held various roles in prominent companies, including Accenture and HotSchedules.
Work at Assignar
Cara Lee Schapiro has served as the Director of Customer Success at Assignar since 2020. In this role, she focuses on enhancing customer satisfaction and ensuring effective solution delivery. Based in Sydney, New South Wales, Australia, she utilizes her strong business analysis skills to bridge the gap between customer expectations and the solutions provided by the company. Her responsibilities include overseeing customer interactions and managing issues to foster positive relationships.
Previous Experience
Before joining Assignar, Cara Lee Schapiro held several significant positions. She worked at Accenture as a Consultant from 1995 to 2003, where she gained extensive experience in business analysis. Following this, she served as the Head of Operations at Monash Private Capital from 2016 to 2020. Additionally, she was the Director of Customer Success at HotSchedules from 2005 to 2016 and worked as an Account Manager at MacromatiX from 2005 to 2012.
Education and Expertise
Cara Lee Schapiro studied at the University of Cape Town, where she earned a Bachelor's Degree in Mathematics and Computer Science from 1990 to 1993. She furthered her education by completing an Honours degree in Computer Science in 1994. Her educational background supports her strong analytical skills and expertise in technical solutions, which she has applied throughout her career in various leadership roles.
Skills and Competencies
Cara Lee Schapiro possesses strong business analysis skills, complemented by excellent organizational and time management abilities. She is recognized for her effective communication and issue resolution skills, which enable her to align customer expectations with solution delivery. Her proactive approach and willingness to engage in hands-on work contribute to her success in managing complex technical solutions for large organizations.