Samuel Smith
About Samuel Smith
Samuel Smith is a Product DTS Specialist at Atlas, with a diverse background in customer service and account management. He has held various roles in organizations such as DataSafe Information Management Solutions and Autodesk, and he possesses strong communication skills and a solid work ethic.
Current Role at Atlas
Samuel Smith has been serving as a Product DTS Specialist at Atlas since 2021. In this role, he applies his expertise in product development and data analysis to enhance the company's offerings. His responsibilities include collaborating with cross-functional teams to ensure product efficiency and effectiveness. Smith's experience in various client-facing roles equips him to understand customer needs and deliver tailored solutions.
Previous Experience in Client Services
Samuel Smith has held multiple positions in client services across various companies. He worked as a Client Services Account Manager at DataSafe Information Management Solutions from 2018 to 2019. Prior to that, he served as a Lead Client Services Representative at the same company in 2017. His tenure at Indeed.com as a Dedicated Client Success Specialist from 2019 to 2020 further solidified his skills in customer relationship management.
Educational Background
Samuel Smith earned a Bachelor of Arts (B.A.) in Geography and Spanish from San Francisco State University, where he studied from 2008 to 2012. He also studied at Universidad Complutense de Madrid for one year, focusing on the same fields. This educational background has provided him with a diverse perspective and strong analytical skills, which he applies in his professional roles.
Volunteer Experience and Teaching Background
In addition to his professional roles, Samuel Smith has a strong background in teaching and mentoring. He volunteered as a Project SHINE Coach and ESL Teacher at City College of San Francisco in 2011. He also worked as a Learning Assistance Center Tutor at San Francisco State University in 2011. These experiences have enhanced his communication skills and ability to support others in their learning journeys.
Skills and Professional Attributes
Samuel Smith is recognized for his punctuality, precision, and resourcefulness. He demonstrates strong written communication and interpersonal skills, which enhance his effectiveness in customer service and account management. His solid work ethic, positive outlook, and ability to learn quickly have enabled him to adapt and excel in diverse professional environments.