Travis Knottek
About Travis Knottek
Travis Knottek is an Enterprise Customer Success Manager with over a decade of experience in P&L Management, Change Management, and Process Improvement. He specializes in developing proactive policies to enhance customer experience and currently works at Augury, focusing on IoT technology implementation.
Work at Augury
Travis Knottek has been serving as the Enterprise Customer Success Manager at Augury since 2022. In this role, he focuses on enhancing customer experience through the development of proactive policies and procedures. His responsibilities include reducing implementation costs and improving project timelines, particularly in the field of IoT technology. Knottek's expertise in customer success management is integral to Augury's mission of transforming industrial operations through data-driven insights.
Previous Experience
Before joining Augury, Travis Knottek held several positions that contributed to his extensive experience in customer success and operations management. He worked at CenTrak as the Manager of Customer Success and Implementation from 2018 to 2022, where he oversaw customer engagement and project execution. Prior to that, he was the District Operations Manager at ISS Solutions from 2011 to 2018, managing operational efficiencies. Knottek also served as a Field Services Engineer at Konica Minolta Business Solutions U.S.A., Inc. from 2006 to 2008.
Education and Expertise
Travis Knottek possesses over a decade of experience in various domains, including P&L Management, Change Management, and Process Improvement. His expertise lies in creating strategies that enhance customer experience and streamline operations. Knottek's background in technical roles, such as his time as a BMET/Communication Specialist at Children's Hospital of Philadelphia, complements his managerial skills, allowing him to bridge the gap between technical solutions and customer needs.
Career Timeline
Travis Knottek's career spans multiple roles and organizations. He began his professional journey at Children's Hospital of Philadelphia as a BMET/Communication Specialist from 2008 to 2011. He then transitioned to ISS Solutions, where he worked for seven years as District Operations Manager. Following that, he spent four years at CenTrak as Manager of Customer Success and Implementation. Knottek's career path reflects a consistent focus on customer success and operational excellence.