Abdul Salam
About Abdul Salam
Abdul Salam is a Senior IT Support Engineer at Automation Anywhere in San Jose, California, with extensive experience in IT support and system administration.
Company
Abdul Salam is currently employed at Automation Anywhere as a Senior IT Support Engineer. This role is based in San Jose, California, United States. Automation Anywhere is known for its robust solutions in robotic process automation (RPA), where Abdul contributes with his extensive IT support expertise.
Previous Positions
Abdul Salam has held various positions in the IT sector over the years. From 2017 to 2018, he worked at Dhigali Maldives as an IT Support Specialist in Raa Atoll, Maldives. Prior to that, he was employed at Infotech Maldives as an IT Server and Network Support Engineer from 2014 to 2017. His career also includes a role as a System Administrator at HCL Career Development Center in India from 2011 to 2013.
Education and Expertise
Abdul Salam holds a Master of Business Administration from Bharathiar University College of Arts and Science, obtained in 2016. He also holds a Bachelor of Commerce from Eastern Institute For Integrated Learning in Management, awarded in 2012. Additionally, he has studied Telecommunications, Engineering, and Computer Systems at the Indian Institute of Hardware Technology from 2008 to 2010. His education has equipped him with advanced skills in IT system management and optimization.
Technical Skills
Abdul Salam has a wealth of experience in troubleshooting and implementing various IT tools. His technical skill set includes proficiency with Folder Guard, VNC, Partition Magic, Data Recovery Tools, and Print Manager Plus. He is an expert in managing and optimizing system performance and bandwidth utilization. Abdul is also skilled in configuring and maintaining Microsoft Windows environments, including Active Directory Services, Domain controllers, DNS, and DHCP servers.
System Security Management
Abdul Salam has a strong background in system security management within Windows environments. His expertise extends to the implementation of security measures and the maintenance of system integrity. He ensures that IT infrastructures are both secure and efficient, leveraging his deep knowledge and hands-on experience in the field.