Alicia Chávez
About Alicia Chávez
Alicia Chávez is an Information Technology Support Engineer at Automation Anywhere and Ejecutivo at Movate in Costa Rica, with a diverse background in customer service and IT support roles across multiple industries.
Current Roles at Movate and Automation Anywhere
Alicia Chávez currently holds dual roles, working at Movate as an 'Ejecutivo' in Costa Rica and at Automation Anywhere as an Information Technology Support Engineer. Her position at Automation Anywhere involves providing IT support, reflecting her technical skills and expertise.
Previous Experience at Amazon
Alicia Chávez worked at Amazon from 2020 to 2023. Initially, she was a Customer Service Associate working remotely amidst the COVID-19 pandemic. Later, she served as a Trilingual Associate (English & Portuguese) and Selling Partner Support Associate in San José, Costa Rica. Her role involved providing customer support in multiple languages.
Hospitality Role at The Royal Corin Thermal Water & Spa Resort
In 2017, Alicia Chávez held the position of Anfitriona at The Royal Corin Thermal Water & Spa Resort in La Fortuna, Alajuela, Costa Rica, for 11 months. This experience in the hospitality industry highlights her diverse skill set and adaptability to various working environments.
Education in IT, Business Administration, and Languages
Alicia Chávez has a solid educational foundation spanning several disciplines. She studied IT at VLA Academy in 2024 for seven months. She also achieved a Business Administration Technician certificate from Academia Lider, where she studied business administration and general management from 2014 to 2015. Additionally, she attained executive proficiency in Portuguese language from Interchange Leader School Costa Rica from 2015 to 2016.
Multilingual Capabilities and Customer Service Expertise
Alicia Chávez is fluent in English, Portuguese, and Spanish. Her multilingual capabilities enhance her effectiveness in customer service roles, allowing her to support diverse client bases. Throughout her career, she has garnered extensive experience in customer service across various industries, including e-commerce and hospitality, reflecting her versatile skill set.