Brian Thomas
About Brian Thomas
Brian Thomas is the Principal Customer Success Manager at Automation Anywhere in Richmond, Virginia, with a diverse background in both technology and healthcare sectors.
Principal Customer Success Manager at Automation Anywhere
Brian Thomas is currently working at Automation Anywhere as Principal Customer Success Manager. Based in Richmond, Virginia, he plays a key role in ensuring client satisfaction and success with the company's automation solutions. He is known for his ability to build and maintain positive, productive relationships, continuously improving automation solutions.
Previous Positions and Roles
Brian Thomas has previously worked in various roles that showcase his diverse skill set. He was an Information Technology Consultant at Main Digital in early 2023 and a Manager of Product Management at Capital One from 2022 to 2023. Before that, he spent three years as a Senior Manager of Automation at Celerity in Glen Allen, Virginia. He also worked at AT&T for eight years as a Senior Network Process & Quality Manager, focusing on Robotic Process Automation.
Education in Sports Medicine and Kinesiology
Brian Thomas studied at West Virginia University, earning a Master of Science in Sports Medicine from 2001 to 2003. Before that, he obtained a Bachelor of Science in Kinesiology from James Madison University, where he studied from 1998 to 2001. His educational background in sports medicine and kinesiology complements his professional expertise in automation and AI.
Experience in Fitness and Health
In addition to his career in technology, Brian Thomas has a long-standing commitment to health and wellness. He has been involved in the fitness industry for over a decade, working as a personal trainer at Atlantic Coast Athletic Club from 2003 to 2010. He is currently the owner and personal trainer at DBL Extreme Health & Fitness, providing both remote and local services.
Expertise in Automation and AI
Brian Thomas has a proven track record of leading cross-functional teams to evaluate and implement new AI automation tools and methodologies. His extensive experience includes directing diverse teams to ensure proper implementation and adherence to automation standards and procedures. He actively shapes emerging technologies in automation and AI, contributing to the intelligent automation roadmap.