Danilo Rios
About Danilo Rios
Danilo Rios is a Support Analyst at Automation Anywhere in Brazil with a background in customer satisfaction and expertise in Automation Anywhere v11 and 2019.
Current Position at Automation Anywhere
Danilo Rios is currently working as a Support Analyst at Automation Anywhere in Brazil. With over two years of experience at Automation Anywhere, Danilo has demonstrated a stable and ongoing commitment to the company. His work primarily involves customer satisfaction and personal attendance, emphasizing client relations and support.
Previous Roles at Global Hitss and Raia Drogasil
Before joining Automation Anywhere, Danilo Rios worked at Global Hitss as an Analista de Gestão de Acessos from 2018 to 2019. During his tenure, he managed access controls and security protocols. Prior to Global Hitss, Danilo held a temporary role at Raia Drogasil as Atendente I from 2017 to 2018, where he gained valuable experience in customer service and retail operations.
Internship Experience at Capgemini
Danilo Rios gained early career experience through an internship at Capgemini in Barueri, São Paulo, Brazil, from 2012 to 2013. This internship provided him with a solid foundation in the tech industry, which has been beneficial for his later roles in support and customer relations.
Educational Background in Technology
Danilo Rios has a strong educational background in technology, having studied at Fatec Carapicuiba. He earned a Tecnólogo degree in Análise e Desenvolvimento de Sistemas after studying from 2018 to 2021. Additionally, he achieved another Tecnólogo degree in Desenvolvimento de Jogos Digitais, completing his studies from 2013 to 2017.
Expertise with Automation Anywhere Software
Danilo Rios has shown expertise in working with specific versions of Automation Anywhere software, particularly v11 and 2019. This specialized knowledge is a key component of his role as a Support Analyst, enabling him to provide effective and targeted support to clients.