Deepali Gupta
About Deepali Gupta
Deepali Gupta is the Senior Customer Success Manager for the Europe and UK region at Automation Anywhere.
Title and Role
Deepali Gupta currently holds the position of Senior Customer Success Manager for the Europe and UK region at Automation Anywhere. In this role, she works in partnership with support, technical sales, and partners to provide customers with success blueprints, service plans, and business roadmaps. She engages broadly across the customer organization from management through to C-Level influencers, captures customer feedback to enable ongoing improvement of products and services, manages key escalations, and works closely with Named Account Sales to identify new opportunities.
Current Company
Deepali Gupta is working at Automation Anywhere, where she has been employed since May 1, 2022. As a Senior Customer Success Manager, she plays a critical role in ensuring customer satisfaction and success. Her responsibilities include creating success blueprints, managing escalations, and identifying new business opportunities in collaboration with Named Account Sales.
Previous Experience
Before joining Automation Anywhere, Deepali Gupta gained extensive experience in customer success and sales management. She worked as a Manager of Sales & Retention at HCL Software for 10 months, from 2021 to 2022, in Noida, Uttar Pradesh, India. Prior to that, she served as a Customer Success Account Manager at Adobe for four years, from 2017 to 2021, in Noida Area, India. Her earlier roles include working as a Post Sales Specialist at Capgemini in Gurgaon for two years, from 2014 to 2016.
Educational Background
Deepali Gupta holds a Bachelor of Technology (B.Tech.) degree in Computer Software Engineering from Maharshi Dayanand University, where she studied from 2008 to 2012. She also attended Maharaja Aggarsain Adarsh Public School, completing her High School Certificate Examination in Science from 2006 to 2008 and her Secondary School Certificate Examination in Science from 2005 to 2006.