Diego Zambrano
About Diego Zambrano
Diego Zambrano is a Level 2 Bilingual Technical Support specialist in Robotic Process Automation at Automation Anywhere in Costa Rica.
Current Position at Automation Anywhere
Diego Zambrano currently serves at Automation Anywhere as a Robotic Process Automation - Bilingual Technical Support - Level 2 professional. Based in Costa Rica, he provides technical support in both English and Spanish for RPA software solutions. His role at the company began in August 2020.
Previous Roles at Tek Experts
Diego Zambrano accumulated significant experience at Tek Experts, working on various roles over several years. He started as an HP Server Automation Level 2 Engineer from 2014 to 2019. In 2019, he briefly handled Microsoft Dynamics CRM Platform and Business Logic. From 2019 to 2020, he focused on Microsoft Dynamics 365 ERP and Product Insights (Aria). All these roles were located at the Terracampus Corporativo.
Educational Background
Diego Zambrano has a strong educational foundation in Computer Science. He graduated from Universidad Fidélitas with a Bachelor's degree in Computer Science, studying there from 2010 to 2015. Earlier, in 2006, he achieved certification in Technical Support and Maintenance for Windows PCs from Instituto de Informatica Yunis, an institution accredited by INA.
Expertise in Technical Support
With over a decade of experience in technical support and maintenance, Diego Zambrano has honed his skills in various technical domains. His career began in 2006, and he has since specialized in providing bilingual technical support for complex IT systems and RPA software.
Expertise in Microsoft Dynamics
Diego Zambrano brought his expertise in Microsoft Dynamics to his role at Tek Experts. He worked with both Microsoft Dynamics CRM Platform and Business Logic, as well as Dynamics 365 ERP and Product Insights (Aria). This experience has made him adept in managing and supporting dynamic enterprise resource planning systems.