Dwain Gilliam
About Dwain Gilliam
Dwain Gilliam is a Senior Sales Engineer at Automation Anywhere in Dallas, Texas, with extensive experience in service delivery management and automation analysis.
Current Role and Location
Dwain Gilliam is currently serving as a Senior Sales Engineer at Automation Anywhere. He operates out of Dallas, Texas, United States. His role focuses on driving sales engineering strategies and supporting automation initiatives within the company. His current position allows him to leverage extensive experience in automation and sales engineering to meet organizational goals.
Previous Roles in Sales and Service Delivery Management
Dwain has a rich background in service delivery management, having held several pivotal roles in this field over the years. At Xerox, he served as the Director of Data Protection and Storage from 2012 to 2015 in San Angelo, Texas, focusing on data security and management. Prior to that, he was a Service Delivery Manager at Active Network, where he managed service delivery agendas. His experience also includes a position at ACS as Manager, Internal Control Systems from 1999 to 2004.
Experience in Automation and Consulting
In the realm of automation, Dwain has specialized experience, particularly with RPA Blue Prism during his short tenure as Automation Analyst at EXL in 2017. Additionally, he served as a Senior Consultant at Information Services Group from 2017 to 2018. These roles highlight his proficiency in implementing and consulting on automation technologies, which align well with his current responsibilities at Automation Anywhere.
Educational Background
Dwain Gilliam's academic achievements are extensive and diverse. He studied at Angelo State University, where he earned multiple degrees, including a Bachelor of Arts, a Master of Business Administration, and a Bachelor of Business Administration. His education spanned from 1980 to 1995, providing a robust academic foundation that has supported his varied career.
Early Career and Academic Roles
Earlier in his career, Dwain worked in academia at Angelo State University. He held roles such as Associate Registrar from 1992 to 1996 and Director of Microcomputer Laboratories from 1988 to 1992. Additionally, he served briefly as an instructor in 1996. His foundational career roles also include working as an Assistant Administrative Analyst at Amoco Production Company from 1986 to 1988.