Harshal Kharod
About Harshal Kharod
Harshal Kharod is the Manager of Customer Success at Automation Anywhere in Vadodara, Gujarat, India, with extensive experience in digital communications and business management.
Title
Harshal Kharod currently serves as Manager, Customer Success at Automation Anywhere in Vadodara, Gujarat, India.
Company
Harshal Kharod is part of Automation Anywhere, a leading company in Robotic Process Automation (RPA), where he is responsible for managing a key customer success team in Vadodara, Gujarat, India.
Previous Roles
Before his current position, Harshal Kharod worked at Investis as Digital Communications Manager from 2013 to 2017 in Vadodara Area, India. Prior to that, he served as a Business Manager for the DACH Region at Gateway Technolabs Pvt. Ltd. from 2012 to 2013 in Ahmedabad Area, India. He also held a role at Rishabh Software Pvt. Ltd. in Business Development for Mobile Apps & Testing Solution from 2009 to 2012 in Vadodara Area, India.
Education and Expertise
Harshal Kharod holds a Master of Business Administration in Marketing Management from Sardar Patel University, attained between 2007 and 2009. He also holds a Bachelor of Computer Application from Saurashtra University, obtained from 2004 to 2007. His formal education has provided a robust foundation in both technical and managerial disciplines.
Customer Success Management
In his role at Automation Anywhere, Harshal Kharod has been managing the Customer Success team since November 2017. He focuses on driving the robotic process automation (RPA) journey for key customers in North America. He has overseen coordination with internal and external stakeholders to ensure smooth project and service delivery.