Hiren Savla
About Hiren Savla
Hiren Savla is a Sr. Customer Success Manager at Automation Anywhere, based in Mumbai, India, with extensive experience in customer success, digital marketing, and client services.
Current Role at Automation Anywhere
Hiren Savla serves as the Sr. Customer Success Manager - ANZ & ASEAN at Automation Anywhere, based in Mumbai, Maharashtra, India. In this role, he focuses on client success within the regions of Australia, New Zealand, and Southeast Asia. His responsibilities include managing customer onboarding, securing renewals, ensuring retention, and facilitating scalability of business solutions.
Previous Experience at Germin8
Hiren Savla worked as the Sr. Customer Success Manager - India at Germin8 from 2016 to 2019 in the Mumbai Area. During his three-year tenure, he played a crucial role in driving customer success initiatives for the company, overseeing client interactions, and ensuring positive outcomes for the business.
Digital Marketing Role at Karvy Private Wealth
In his role at Karvy Private Wealth, Hiren Savla served as the Digital Marketing Manager from 2015 to 2016. He focused on enhancing the company's digital marketing strategies, facilitating better client engagement, and driving digital transformation within the financial sector.
Educational Background
Hiren Savla holds a Master's Degree in Marketing from the Jamnalal Bajaj Institute of Management Studies (JBIMS), which he completed from 2012 to 2015. He also attained a Master's Degree in Commerce from the University of Mumbai between 2010 and 2012. Prior to this, he completed a Bachelor's Degree in Commerce from Nagindas Khandvala, spanning from 2005 to 2010. His foundational education was at St. Lawrence High School, where he completed his S.S.C from 1995 to 2005.
Client Portfolio
Hiren Savla has an extensive client portfolio that includes prominent companies such as ICICI Group, Tata Group companies, Skoda, Aditya Birla Minerals, UIDAI - Aadhaar, and several Fortune 500 companies. His work with these clients has involved comprehensive business transformation and customer success initiatives.