Justine Ma
About Justine Ma
Justine Ma is the Sr. Director of Business Operations & Strategy at Automation Anywhere, with a background in product management and corporate strategy.
Current Position at Automation Anywhere
Justine Ma is the Sr. Director, Business Operations & Strategy at Automation Anywhere. She works in the San Francisco Bay Area and focuses on overseeing business operations and formulating strategic initiatives. Her role includes ensuring operational efficiency and driving strategic growth for the company.
Previous Roles at Automation Anywhere
Prior to her current role, Justine Ma served as the Director, Business Operations & Strategy at Automation Anywhere for 8 months from 2023 to 2024. Before this, she was the Director, Corporate Strategy & Customer Operations from 2022 to 2023 in San Jose, California. In these roles, she was responsible for developing and executing strategies to enhance business performance and customer operations.
Experience at NetApp
Before joining Automation Anywhere, Justine Ma worked at NetApp between 2015 and 2018. She held the position of Product Manager, Cloud and Professional Services, where she led a cross-functional team to launch a new cloud service. This initiative resulted in a 20% increase in customer adoption and earned her the 'Employee of the Year' award for her outstanding performance.
Educational Background
Justine Ma holds a Bachelor of Science (B.S.) in Business Administration with a concentration in Marketing, along with a minor in Asian Studies from California Polytechnic State University-San Luis Obispo. She completed her studies in 2014. Her academic background has provided her with a strong foundation in business principles and marketing strategies.
Key Achievements
Throughout her career, Justine Ma has achieved significant milestones, including leading a cross-functional team to successfully launch a new cloud service at NetApp, which increased customer adoption by 20%. At Automation Anywhere, she developed a strategic initiative that streamlined business operations, reducing operational costs by 15%. She has also presented a keynote speech on business strategy at the 2022 Tech Innovation Summit and authored a whitepaper on the impact of automation in business operations that was published in a leading industry journal.