Keval Thakkar
About Keval Thakkar
Keval Thakkar is a Platform Engineer at Automation Anywhere in Vadodara, Gujarat, India, with a diverse background in technical support and software engineering roles.
Title
Keval Thakkar currently works as a Platform Engineer at Automation Anywhere, located in Vadodara, Gujarat, India.
Professional Experience
Keval Thakkar has gathered substantial experience across various roles in the IT sector. From 2017 to 2020, he served as a Software Specialist at eClinicalWorks, and prior to that, he worked as a Service Desk Agent at IMSI India Pvt. Ltd. in 2017 for 8 months. He also contributed as an IT Support Executive at Fedora Solutions in 2016 and had a stint as a System Support Engineer at eClinicalWorks from 2015 to 2016. Furthermore, Keval employed his technical expertise as a Technical Support Engineer at Microlink Solution Pvt. Ltd. from 2015 to 2016.
Education and Expertise
Keval Thakkar completed his BE in Information Technology from Tatva Institute Of Technological Studies, Modasa in 2014. He further honed his skills at Compindia, where he studied CCNA Switching & Routing and achieved his CCNA certification in 2015. His expertise includes working with both on-premise and cloud-based server environments, such as AWS and Azure.
Technical Skills
Keval Thakkar handles client queries related to MSSQL database connections, rights, and basic queries in his current role. He regularly uses ticketing tools to manage cases involving software installation, migration, and upgrades. His experience covers a wide array of technical support responsibilities across different companies, enhancing his skill set in handling diverse IT issues.
Project Involvement
During his tenure at IMSI India Pvt. Ltd., Keval Thakkar worked on a project for the Adani Group under the IBM framework. This project involved various responsibilities, including addressing technical challenges and providing solutions that align with the project's requirements.