Kumar Bhaskar
About Kumar Bhaskar
Kumar Bhaskar is the Director of Technical Support at Automation Anywhere, with extensive experience in cloud business unit support and cybersecurity.
Professional Title and Role
Kumar Bhaskar is currently the Director of Technical Support at Automation Anywhere. His role involves leading technical support strategies and initiatives on-site, ensuring optimal performance and customer satisfaction in the technical support domain.
Career at Automation Anywhere
Kumar Bhaskar has been with Automation Anywhere since 2021. Initially, he served as the Senior Manager, Technical Support - EMEA, where he oversaw support operations across Europe, the Middle East, and Africa for two years. In his current role as Director, he continues to enhance the technical support framework.
Previous Experience at McAfee
Kumar Bhaskar accumulated valuable experience at McAfee over five years. He began as a Technical Account Manager in the Cloud Business Unit, then progressed to Manager of Enterprise Support. In his final role at McAfee, he managed Unified Cloud support, reflecting a steady progression from technical to managerial responsibilities.
Early Career at Cisco and Dell SonicWALL
Kumar Bhaskar started his professional journey at Dell SonicWALL as a Product Support Analyst, where he worked for four years. He then moved to Cisco, holding roles such as Engineer II and Technical Team Lead. His tenure at Cisco saw him develop his technical acumen in content networking and global customer engineering.
Education Background
Kumar Bhaskar holds a Bachelor of Engineering (B.E.) in Information Technology from Savitribai Phule Pune University, completed between 2003 and 2007. Before his higher education, he studied Science at Bokaro Ispat Senior Secondary School, Sector-3E, achieving his 10+2 credentials.
Expertise in Cloud Support and Cybersecurity
With extensive experience in the cloud business unit support, Kumar Bhaskar has held multiple roles at McAfee and Skyhigh Networks. His expertise spans both technical support and account management in the cloud and networking domains, significantly contributing to the cybersecurity industry.