Manu M. Perez
About Manu M. Perez
Manu M. Perez is the LATAM Manager of Strategic Accounts & Customer Satisfaction at Automation Anywhere, with a background in business development, customer experience, and product management.
Company
Manu M. Perez is currently working at Automation Anywhere as the LATAM Manager of Strategic Accounts & Customer Satisfaction. This role involves a focus on intelligent automation and robotic process automation (RPA), managing relationships with key clients, and ensuring customer success across the Latin American region.
Title
Manu M. Perez holds the position of LATAM Manager of Strategic Accounts & Customer Satisfaction at Automation Anywhere. This title encompasses strategic account management, customer satisfaction, and collaboration with various industry sectors.
Previous Work at KIO Networks
Manu M. Perez worked at KIO Networks from 2016 to 2021 in Mexico City. Initially, he served as a Business Partner before transitioning to the role of Lead of Business Development, Customer Experience, and Product Management. His tenure spanned five years and involved significant contributions to market creation, product management, and enhancing customer experience.
Education and Expertise
Manu M. Perez studied at Universidad Latinoamericana, S.C., achieving a Bachelor of Business Administration (BBA) from 2016 to 2018. Additionally, he attended Instituto Politécnico Nacional where he earned a Diploma in International Business Development (2013-2015) and studied Microelectronics earning a Bachelor of Engineering (2013-2014). His academic background includes specializations in business development, market penetration strategies, and a focus on environmental ethics.
Founding of EDD Drones
From 2013 to 2016, Manu M. Perez founded and served as CEO of EDD Drones in Mexico City. His role as founder involved leading new business initiatives, developing unique user experiences, and implementing high-level business strategies aimed at elevating the quality of life through innovative practices.