Mark Skinner
About Mark Skinner
Mark Skinner is a Senior Customer Success Manager at Automation Anywhere in the Dallas/Fort Worth Area, with a background in commercial banking and risk management.
Company
Mark Skinner currently works at Automation Anywhere as a Senior Customer Success Manager in the Dallas/Fort Worth Area. Automation Anywhere specializes in robotic process automation (RPA) solutions, helping businesses automate repetitive tasks and streamline operations.
Title
Mark Skinner holds the position of Senior Customer Success Manager at Automation Anywhere. In this role, he focuses on increasing client adoption, expanding automation programs, and managing a portfolio of five key strategic clients generating approximately $4 million in Annual Recurring Revenue (ARR).
Education and Expertise
Mark Skinner achieved a Bachelor of Science in Business Administration with a major in Finance from the University of Florida. His extensive background in commercial banking and risk management has provided him with a strong foundation in financial analysis, reporting, and portfolio management.
Career Background
Before joining Automation Anywhere, Mark Skinner worked in various roles across multiple companies. His career began at First Union, where he worked in Commercial and Corporate Lending and Underwriting for seven years. He then transitioned to Wachovia/First Union (merged), serving as VP/Corporate Portfolio Management Liaison for six years. At Wells Fargo/Wachovia (merged), he spent two years as SVP/Reporting Team Manager. He continued his tenure at Wells Fargo as SVP & Director of Analytics & Reporting. At Union Bank, he held the role of SVP & Director/Credit Risk Reporting Manager for three years. He then moved to MUFG Americas as Director/Analytics Manager-Commercial Banking for one year before working at Skuid as an Enterprise Account & Customer Success Manager for three years.
Customer Success Management at Automation Anywhere
In his current role at Automation Anywhere, Mark Skinner collaborates with various teams, including Solution Engineering, Product Engineering, Field & Technical Support, and Professional Services, to ensure client success. He focuses on supporting clients' operational and training environments, ensuring their continued success and growth. His role involves coordinating resources to aid client success and expanding their automation programs.