Mauro Solera
About Mauro Solera
Mauro Solera is a Software Support Engineer at Automation Anywhere, DXC Technology, and Tek Experts, and the Owner and Director of Noticias.CR in Costa Rica.
Current Professional Roles
Mauro Solera is currently working at Automation Anywhere as a Software Support Engineer in Costa Rica. Additionally, he serves as a Microsoft System Engineer at DXC Technology and a Software Support Engineer at Tek Experts, also in Costa Rica. He is the Owner and Director of Noticias.CR, a digital news platform in Costa Rica. He also provides independent video production services.
Past Work Experience
Mauro Solera has diverse work experience in different roles and industries. He worked at Repretel as a Production Manager Assistant for three months in 2017. From 2016 to 2017, he served as a Media Monitor at COES. Mauro held the position of Political Communication Adviser at Asamblea Legislativa for two years from 2014 to 2016. Additionally, he worked for Partido Acción Ciudadana as a Political Campaign Communication Manager for one month in 2016 and as a Political Communication Adviser at Asamblea Legislativa for seven months in 2016. He also held a role at Servicio Nacional de Salud Animal (SENASA) as an Advisor on marketing strategy and media positioning for a brief period in 2016.
Education and Certifications
Mauro Solera's educational background includes studying at Universidad Cenfotec, where he obtained a Tecnicatura in Desarrollo de aplicaciones web from 2018 to 2019. He also holds a Bachelor's degree in Journalism from Universidad Latina de Costa Rica, completed between 2013 and 2016. Additionally, he studied Diplomatura in English as a Foreign Language at Universidad Tecnica Nacional from 2010 to 2013. Mauro has undertaken several specialized courses, including a Community Manager Course at Universidad de Costa Rica, a Course of Political Communication at the Supreme Court of Elections, and a specialization in Business Intelligence at LEAD University. Recently, in 2023, he studied at Automation Anywhere.
Technical Expertise
Mauro Solera has a wide range of technical skills, particularly in automation and software support. He provides support for Power BI and Power Automate for Microsoft Engineers at DXC Technology and has experience troubleshooting Azure Virtual Machine connectivity issues. He has worked on automating business processes in Salesforce using the Salesforce actions package and utilizing Automation 360 Excel advanced actions. Mauro has also managed RPA reports using Automation 360 and documented business processes with Discovery Bot. His expertise extends to working with SAP using Universal Recorder and the SAP actions package. Additionally, he has customized applications using Automation 360 Control Room APIs and processed unstructured data with IQ Bot. Mauro obtained business insights using Bot Insight and tested bots for QA requirements. He has also created new knowledge articles for Automation Anywhere tools.
Skills in Content and Media
In addition to his technical and engineering skills, Mauro Solera has substantial experience in content and media roles. He managed political communication as an adviser for Asamblea Legislativa and acted as a Political Campaign Communication Manager for Partido Acción Ciudadana. During his tenure as an advisor, he was responsible for marketing strategies and media positioning. Mauro also has experience in video production and is currently working independently in this field. His journalistic background was established through his Bachelor's degree from Universidad Latina de Costa Rica, which complements his role as the Owner and Director of Noticias.CR, a digital news platform in Costa Rica.