Mayank Mantri
About Mayank Mantri
Mayank Mantri is a Senior Customer Success Manager with extensive experience in customer success and business process management, having held senior roles in multiple companies.
Title: Senior Customer Success Manager
Mayank Mantri currently holds the title of Senior Customer Success Manager. His experience in this role is underpinned by significant prior responsibilities in customer success and sales management, contributing to his expertise in this field. His current position highlights his extensive background in ensuring customer satisfaction, optimizing customer relationships, and driving account growth.
Professional Background in Business Process Management
In his professional journey, Mayank Mantri has accumulated substantial experience in business process management. He served as a Senior Lead at Collabera Technologies Private Limited from 2015 to 2016, after having previously worked at Tata Consultancy Services as a Business Process Lead from 2014 to 2015. These roles have equipped him with a strong understanding of streamlining operations and improving business efficiencies.
Roles at Tata Consultancy Services
Mayank Mantri's tenure at Tata Consultancy Services (TCS) spanned four years, beginning as an Operations Analyst from 2010 to 2013 in Bombay, Maharashtra, India. He advanced to a Business Process Lead from 2014 to 2015. His roles at TCS involved analyzing and optimizing business processes, showcasing his ability to manage complex operational tasks and lead business process improvements.
Experience in Client Success and Sales Management
Mayank Mantri has notable experience in client success and sales management. At Phonon Communications Private Limited, he worked as a Client Success and Sales Manager from 2016 to 2018 in Vadodara, Gujarat, India. In this role, he was responsible for maintaining and growing client relationships, demonstrating his skills in sales and customer management.
Educational Background in Engineering
Mayank Mantri completed his Bachelor of Engineering from Globus Engineering College from 2006 to 2010. His foundational education includes studies at Rajiv Gandhi Prodoyogiki Vishwavidyalaya in Bhopal, as well as secondary education at Trinity Convent Sr. Sec. School and St. Mary's Higher Secondary School in Vidisha. His education laid the groundwork for his expertise in engineering and provided a diverse academic background.