Neetu Nair
About Neetu Nair
Neetu Nair is the Technical Support Team Lead at Automation Anywhere in Bangalore Urban, Karnataka, India, with a background in technical consulting, service delivery, and team management.
Title
Neetu Nair holds the role of Technical Support Team Lead at Automation Anywhere in Bangalore Urban, Karnataka, India. In this capacity, she oversees various operations within the IT support service delivery environment, with a primary focus on ensuring efficient and effective support services.
Current Company
Neetu Nair is currently employed at Automation Anywhere, where she serves as the Technical Support Team Lead. Her responsibilities include managing teams, supervising daily operations, and ensuring the adherence to the organization's policies and applicable laws. She is based in Bangalore Urban, Karnataka, India.
Past Experience
Neetu Nair has a strong background in technical support and analysis roles. She previously worked at Condeco as Sr. Analyst for one year in Gurugram, Haryana, and at Amadeus India as Sr. Software Support Engineer for four years in Gurgaon. Additionally, she held the position of Technical Support Officer at ENTAB INFOTECH PRIVATE LIMITED in Delhi for two years. These roles have equipped her with extensive experience in technical consulting, service delivery, and team management.
Education and Expertise
Neetu Nair graduated from the College of Engineering, Osmanabad, earning a Bachelor of Engineering (B.E.) in Information Technology. Her educational background provides a solid foundation in IT, empowering her career in various technical support and engineering roles. Her expertise includes technical consulting, service delivery, project management, team management, and system administration.
Key Skills and Responsibilities
In her role as Technical Support Team Lead, Neetu Nair manages operations for IT support service delivery, project management, and business systems analysis teams. Her responsibilities span supervising, managing, interviewing, and training employees, as well as planning, assigning, and directing work. She is involved in appraising performance, addressing complaints, and resolving problems. Neetu's specialized skills include problem management, integration, implementation, vendor management, and quality assurance.