Orrain Lee
About Orrain Lee
Orrain Lee is the Senior Global Channel Operations Manager at Automation Anywhere with a background in operations and analytics across various industries.
Current Company and Title
Orrain Lee currently holds the position of Senior Global Channel Operations Manager at Automation Anywhere. In this role, Lee is responsible for overseeing global channel operations and ensuring the efficiency and effectiveness of the company's channel strategies.
Past Positions and Experience
Before his current role, Orrain Lee served as Global Channel Operations Manager at Automation Anywhere from 2021 to 2023. Previously, he worked remotely for CultureConnect as Senior Operations Manager from 2020 to 2021. Lee also held the position of Associate Director of Operations at the University of Miami from 2015 to 2020. From 2009 to 2015, he was Channel Operations Manager at Citrix and before that, he worked at Citrix as Sales & Channel Operations Analyst from 2001 to 2009. Additionally, Lee has experience as a Compensation Analyst at ANC Rental, Inc. and as Financial & Compensation Analyst at AutoNation.
Education and Expertise
Orrain Lee studied Business Administration at Daniel Webster College and earned a Bachelor of Science (B.S.) degree. His expertise includes implementing document management systems, leveraging business intelligence solutions, and creating executive dashboards with interactive data visualizations. Lee's educational background and skill set have equipped him to drive operational efficiency and strategic decision-making in various roles.
Operational Efficiency Initiatives
Orrain Lee has a solid track record of enhancing operational efficiency. He successfully led the implementation of the Hyland OnBase document management system and created executive dashboards showcasing sales KPIs for effective decision-making. Additionally, he improved operational processes by reducing data analysis and reporting times from a week-long process to just half a day, showcasing his ability to streamline and optimize workflows.
Sales and Channel Operations Leadership
In his various roles, Orrain Lee has consistently facilitated effective, analytically-driven, and strategic business decisions for Channel and Sales leadership. He has coached customer service and analyst teams to encourage collaboration, problem-solving, and strategic thinking. Furthermore, he leveraged Marketing Cloud to build marketing campaigns and prepare KPI metrics, thereby improving the overall performance and responsiveness of sales and channel operations.