Palak Sharma
About Palak Sharma
Palak Sharma is a Senior Manager in Sales Engineering at Automation Anywhere, with extensive experience in Robotics Process Automation and a history of leadership and technical expertise.
Professional Role at Automation Anywhere
Palak Sharma serves as the Senior Manager of Sales Engineering at Automation Anywhere in Vadodara, Gujarat, India. In this role, she oversees a team of 18 members within the Automation Anywhere Offshore Development Center (ODC). Her primary responsibilities include managing pre-sales activities for the A2019 digital workforce platform, supporting global demos, proof of concepts (POCs), and addressing technical queries related to Robotics Process Automation (RPA), Attended Automation, IQBot (AI), and productivity plugins.
Career Experience and Background
Palak Sharma brings extensive experience in the field of software testing and sales engineering. Initially working as a Senior QA (Software Testing) at Priya Sharma Software Pvt Ltd from 2008 to 2012, she later transitioned into the realm of Robotics Process Automation (RPA). With over 8 years dedicated to RPA using Automation Anywhere tools, she has been promoted six times within the organization, demonstrating her rising trajectory and commitment. Her technical proficiency includes a wide array of tools such as Selenium 3.0, BurpSuite, NeoLoad, JMeter, and SOAP UI.
Educational Background and Certifications
Palak Sharma earned a Bachelor's degree in Electronics & Telecommunication (B.E E & C) from South Gujarat University, where she studied from 2002 to 2006. Beyond her formal education, Palak holds advanced certifications in Automation Anywhere A2019, augmenting her professional expertise. Additionally, she has received training and certifications in setting up high availability (HA), disaster recovery (DR), and failover (FO) environments.
Awards and Achievements
Throughout her career, Palak Sharma has received numerous accolades, including the outstanding performance award twice at Automation Anywhere. She also clinched the first prize in the BUGATHON 2015 Web Testing competition. Furthermore, her talents extend beyond the professional sphere, having won first prize in the 'Shor Nahi Kishor' singing contest by 92.7 Big FM and in a RasGarba competition organized by TATA INDICOM and Lions Club. She also holds a certificate in volleyball competition at the university level.
Team Leadership and Mentorship
Palak Sharma leads by example, emphasizing a strong work culture and high team morale. She regularly trains her team on new features and capabilities, ensuring they are well-prepared for technical presentations and implementations. Her role frequently involves collaboration with cross-functional teams, including development and product management, to ensure seamless and successful product launches. Her leadership and mentorship have been instrumental in fostering a cohesive and high-performing team environment.