Patricia Melo Facioli
About Patricia Melo Facioli
Patricia Melo Facioli is an Account Manager at Automation Anywhere in Brasil, with over 15 years of experience in account management and sales processes.
Title and Current Role
Patricia Melo Facioli currently serves as Account Manager at Automation Anywhere in Brazil. Her role specializes in selling Robotic Process Automation (RPA) solutions, which involves both direct sales and partner sales. Patricia manages the entire pre-sales and post-sales processes including the preparation of commercial proposals and quotations. Additionally, she conducts weekly pipeline and forecast analyses to ensure that sales targets are met.
Previous Experience at Lenovo
From 2017 to 2021, Patricia Melo Facioli worked at Lenovo as Inside Channel Account Manager based in São Paulo, São Paulo. During her four-year tenure, she developed strong competencies in sales processes, communication, organization, and teamwork. Her responsibilities included preparing commercial proposals, monitoring delivery and invoicing processes, and preparing contract renewal proposals to maintain and grow the customer base.
Product Specialist at Ação Informática
Patricia spent four years from 2010 to 2014 at Ação Informática serving as Especialista de Produtos IBM. In this role, she gained specialized knowledge in product management and sales process optimization. Her experience included managing accounts, overseeing order placements, and supporting partners to ensure customer satisfaction and opportunity closures.
Roles at Service IT Solutions
Patricia's career at Service IT Solutions spanned multiple roles from 2000 to 2010. She started as Assistente de Vendas in 2000 for 8 months before moving up to Gerente de Contas from 2001 to 2005, and later served as Analista Comercial from 2005 to 2010. Throughout these roles, she honed her skills in account management, commercial analysis, and order supervision. Her extensive background at the company laid a solid foundation for her expertise in sales and customer relationship management.
Education and Academic Background
Patricia Melo Facioli is a graduate from Pentágono - PUC, specializing in Tecnologia da Informação - Processamento de Dados com Ênfase em Multimídia. Her academic training provided her with a technical foundation that complements her extensive experience in account management and sales. This educational background supports her well-rounded approach to handling technical sales processes and decision-making based on detailed indicator analysis.