Rishikesavan Danassegarin
About Rishikesavan Danassegarin
Rishikesavan Danassegarin is a Technical Lead at Automation Anywhere in Bangalore, India, with a background in technical support and network administration.
Company
Rishikesavan Danassegarin is currently working at Automation Anywhere in Bangalore Urban, Karnataka, India. As part of his role, he oversees cloud RPA bot log analysis using Kibana tools and handles complex technical issues across multiple departments including project management, technical development, data processing, and production.
Title
Rishikesavan Danassegarin holds the title of Technical Lead at Automation Anywhere. His responsibilities include incident root cause analysis, escalated issue management, and collaboration with the Engineering team to resolve product bugs.
Education and Expertise
Rishikesavan Danassegarin studied Electronics and Communications Engineering at Pondicherry University, earning an Engineer’s Degree from 2004 to 2008. He has substantial expertise in hosting applications on Cluster setup, AWS, Azure, and Citrix platforms. He regularly conducts refresher training sessions and proposes training planners for application support and media handling teams.
Background
Prior to his current role, Rishikesavan Danassegarin worked at Moxie as a Sr. Tech Support Engineer from 2017 to 2018, Wipro Ltd. as a Senior Administrator for three months in 2017, and Eduquity as a Network Administrator for six years from 2011 to 2017.
Achievements
Rishikesavan Danassegarin has been instrumental in preparing detailed incident reports and performing root cause analysis for technical incidents. He regularly updates FAQs and KB articles and supports external clients in the EMEA region by providing technical and functional support for enterprise applications.