Rushabh Parmani
About Rushabh Parmani
Rushabh Parmani is the Chief Customer Officer at Automation Anywhere and has over 20 years of experience in technology, particularly in customer success and operations.
Chief Customer Officer at Automation Anywhere
Rushabh Parmani currently serves as the Chief Customer Officer at Automation Anywhere in the San Francisco Bay Area. In this role, he is responsible for overseeing the customer experience for all Automation Anywhere customers globally. His focus is on driving customer-centric strategies and ensuring that customer success is prioritized across the organization. Rushabh’s experience and leadership play a crucial role in maintaining high levels of customer satisfaction and loyalty.
Previous Roles at Automation Anywhere
Prior to his current role, Rushabh Parmani held several key positions at Automation Anywhere. He served as the Chief Customer Experience Officer from 2023 to 2024, a position he held for 11 months. Before that, he was the Executive Vice President of Customer Success & Operations from 2019 to 2023, where he worked for 4 years. In these roles, Rushabh played an instrumental part in scaling the company’s customer success operations globally and contributed significantly to product development, sales, customer support, and professional services.
Early Career at Siebel Systems
Rushabh Parmani began his career in the technology sector as a Software Engineer at Siebel Systems, where he worked from 2001 to 2003 in San Mateo, CA. This early role provided him with a solid foundation in software engineering and set the stage for his future career in technology and customer success.
Educational Background in Computer Science
Rushabh Parmani earned his Bachelor of Science (B.S.) in Computer Science from the University of Wisconsin, Madison, where he studied from 1999 to 2001. This academic background provided him with the technical expertise and analytical skills necessary for his career in the technology sector.
Co-Founder of Automation Anywhere
Rushabh Parmani is one of the co-founders of Automation Anywhere, a leading company in the Robotic Process Automation (RPA) industry. With over 20 years of experience in technology, particularly in customer success and operations, Rushabh has been pivotal in driving the company's growth and success. His extensive expertise has been instrumental in the development and global scaling of Automation Anywhere's customer success initiatives.