Sam A.
About Sam A.
Company
Sam A. is currently employed at Automation Anywhere, operating as a Sr Customer Success Manager in the Paris Area, France. Since January 2019, Sam has been enabling top European customers to succeed with their Intelligent Automation programs, focusing on SaaS adoption and migration planning.
Title
Sam A. holds the title of Sr Customer Success Manager at Automation Anywhere. In this role, Sam provides architectural guidance on transformation via hyperscaling and defining AI-led strategies across complex business landscapes.
Education and Expertise
Sam A. studied at Université Évry Paris-Saclay and achieved a Bachelor's Degree in IT Services Management in 2008-2009. Prior to this, Sam completed an Associates' Degree in Systems & Network Management from IFIP during the years 2000 to 2002. Sam also holds multiple certifications including Exin ITIL Foundation V3, Symantec Certified Support Engineer (STS), Microsoft Certified System Administrator (MCSA), Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Professional (MSCS), Comptia A+, Project+, and Security+.
Employment History
Prior to Automation Anywhere, Sam worked as a Sr Customer Success Manager at Symantec in La Défense from 2009 to 2018 for 9 years. Before that, Sam led the Technical Support team at Symantec from 2003 to 2009 for 6 years. Sam also has experience as a Helpdesk Technician at IBM in Noisy-le-Grand for 9 months from 2002 to 2003, and as a System & Network Administrator at Saphyr Group in Levallois-Perret from 2001 to 2002 for 1 year.