Sanjana Jain
About Sanjana Jain
Sanjana Jain is a Technical Support Engineer at Automation Anywhere in Vadodara, Gujarat, India, with a background in Electronics and Communication Engineering.
Title and Current Position
Sanjana Jain is currently employed as a Technical Support Engineer at Automation Anywhere. She operates from Vadodara, Gujarat, India. Her role encompasses handling highly escalated cases and managing end-to-end projects from execution to sign-off. She also imparts training to both technical and non-technical professionals.
Previous Employment
Before her current role, Sanjana Jain worked at Matrix Comsec as a Senior Technical Consultant. She held this position from 2019 to 2021, located in Vadodara, Gujarat, India. During her tenure at Matrix Comsec, she honed her skills in technical consultancy and support.
Education and Expertise
Sanjana Jain achieved her Bachelor of Engineering in Electronics and Communication Engineering from Acropolis Technical Campus. She studied from 2015 to 2019. Her strong educational background underpins her technical expertise in troubleshooting and resolving complex technical issues.
Training and Mentorship
In her role, Sanjana Jain mentors and trains other technical support staff and channel partners on technical matters. She imparts training to professionals at various levels, ranging from Associate to Expert. Her mentoring skills enhance the technical capabilities of her colleagues and the overall team.
Technical Problem Resolution
Sanjana Jain excels in developing and testing resolution plans for technical problems. She possesses strong skills in in-depth troubleshooting, often conducting remote sessions to solve complex support issues. Her ability to handle highly escalated cases demonstrates her problem-solving prowess.