Sanket Vohra
About Sanket Vohra
Sanket Vohra is a Customer Success Manager at Automation Anywhere in Vadodara, Gujarat, India, with extensive experience in public relations and communications.
Title and Current Role
Sanket Vohra serves as a Customer Success Manager at Automation Anywhere in Vadodara, Gujarat, India. His role focuses on ensuring customer satisfaction and fostering positive client relationships. He leverages his extensive experience in client management and quality assurance to streamline processes and enhance customer outcomes.
Professional Experience at Investis Digital
Sanket Vohra held multiple positions at Investis Digital in the Vadodara Area, India. He began as a Quality Analyst from 2013 to 2014 and was subsequently promoted to Team Lead - Client Manager, a role he held for nine years until 2022. Additionally, he served as a Client Manager from 2014 to 2016. His responsibilities revolved around managing client relations, ensuring quality, and leading teams to meet high performance benchmarks.
Previous Roles in Content and Production
Prior to his tenure at Investis Digital, Sanket worked at Finsight Media Pvt Ltd as Manager - Content & Production from 2011 to 2013 in Baroda. His role involved overseeing content production processes and managing teams to deliver high-quality output. He also accumulated six years of experience at DATALYST LLC, where he served in various capacities including Proof Reader, Quality Analyst, and Team Leader.
Educational Background
Sanket Vohra completed his secondary education at Sabari Vidyalaya. He continued his higher education by studying Education/Teaching of Individuals in Junior High/Middle School Special Education Programs. He earned a Bachelor's degree between 1992 and 1996.
Technical Skills and Expertise
Sanket Vohra is skilled in various technical tools and platforms including Sitecore & Drupal CMS, HTML, CSS, Photoshop, MS Office, and JIRA. He has demonstrated proficiency in identifying and eliminating bottlenecks and redundancies in operational processes, contributing to increased efficiency and effectiveness. His functional expertise spans Customer Success, Team Management, Project Management, Communication Skills, Resource Management, Investor Relations, and Troubleshooting.