Sarang Chitre
About Sarang Chitre
Sarang Chitre is a Program Manager, Customer Success at Automation Anywhere with over 19 years of experience in application development, customer experience, project and program management, and process design.
Title
Sarang Chitre holds the title of Program Manager, Customer Success. He is currently based in the Vadodara Area, India, where he works at Automation Anywhere.
Education and Expertise
Sarang Chitre's educational background includes studies at Vidhyanagar High School, Baroda High School, and Maharaja Sayajirao University. With over 19 years of experience, his expertise spans application development, customer experience, project and program management, and process design.
Customer Success Management
In his role as Program Manager, Customer Success, Sarang manages a team of Customer Success Managers handling a portfolio of around 700 accounts. He specializes in identifying and resolving inefficiencies in processes, tools, and systems. Sarang collaborates with colleagues and customers to address challenges using analytical thinking, data gathering, and industry knowledge.
Strategic Operational Initiatives
Sarang plays a pivotal role in driving strategic operational initiatives prioritized by the CSCO Org. He proactively manages multiple workstreams, employing appropriate tracking systems, dashboards, and presentations. His responsibilities include working with stakeholders, including C-level executives and regional leaders, to identify KPIs and warning signs.
Previous Work Experience
Before his current role, Sarang gained valuable experience working at various companies. He was a Sr. Software Engineer at Netweb Softwares Pvt. Ltd. from 2008 to 2013. He also held positions as Magic Team Leader at Technosoft Information Technologies India Ltd. and Safe Computing from 2007 to 2008, and worked as a Software Engineer at Honda Motorcycle & Scooter India Pvt. Ltd. from 2005 to 2006.