Shiladitya Banik
About Shiladitya Banik
Shiladitya Banik is a Renewal Manager at Automation Anywhere in Bengaluru, Karnataka, India, with extensive experience in customer relationship management and business development.
Company
Shiladitya Banik is currently employed at Automation Anywhere in Bengaluru, Karnataka, India. His role is hybrid, encompassing both remote and on-site duties.
Title
Shiladitya Banik holds the position of Renewal Manager at Automation Anywhere. He focuses on ensuring the timely and accurate renewal of robotic process automation (RPA) services and licenses for global accounts.
Education and Expertise
Shiladitya Banik earned an MSc in Business Management with Marketing Management from Northumbria University in 2010. He also holds a B.Com from Bhawanipore Education Society College under Calcutta University and an ISC from St Pauls Kg and Day School. He is proficient in Salesforce, SAP CRM, and Microsoft Office, showcasing his strong technical skills in customer relationship and business process management.
Professional Background in Account Management
Shiladitya Banik has extensive experience managing customer accounts. At Automation Anywhere, he oversees RPA process renewals and ensures a high level of client satisfaction and retention. Previously, at Bentley Systems, he worked as a Renewal Specialist for five years, managing and maintaining strong relationships with over 327 accounts and driving customer loyalty and revenue growth. His proactive management of a $2.5M renewal pipeline resulted in significant revenue increases.
Career History
Shiladitya Banik has had a diverse career trajectory. His previous roles include Property Manager at A. D. Associates Pvt Ltd, Business Development Associate at Force Power Infotech, Sr Retention Consultant at EE, Retail Sales Executive at Big Picture Group PTY LTD, Sr. Sales & Marketing Executive at Phones 4u, and Retail Sales Executive at Avery Associates. His work experience spans multiple industries and countries, from India to the United Kingdom.