Shobhit Dubey
About Shobhit Dubey
Shobhit Dubey is a Sr. Customer Success Manager at Automation Anywhere in Dallas, Texas, with over 10 years of experience in client management and strategic advisory on RPA platforms.
Current Position
Shobhit Dubey currently holds the position of Sr. Customer Success Manager at Automation Anywhere in Dallas, Texas, United States. He specializes in managing client accounts, leading teams, and overseeing processes. He provides strategic and commercial advice on various RPA platforms including Enterprise, Cognitive, and Analytics data and tools.
Previous Experience at Investis
Before joining Automation Anywhere, Shobhit Dubey worked as a Digital Communications Manager at Investis from 2012 to 2017. During his five-year tenure in Vadodara, Gujarat, India, he gained substantial experience in digital communications and client management. This role enabled him to develop skills that have been instrumental in his current position.
Educational Background
Shobhit Dubey completed his Bachelor's in Engineering (BE) in Information Technology from Rajiv Gandhi Prodyogiki Vishwavidyalaya from 2008 to 2012. He also attended New Digamber Public School in Indore for his high school education. His formal education provided a solid foundation for his career in the tech industry.
Technical Skills and Specializations
Shobhit Dubey is proficient in a wide range of technologies and methodologies. His expertise includes Automation Anywhere versions 10, 11, and A360; HTML, XHTML, CSS, JavaScript; and Adobe Suite tools like Photoshop, Dreamweaver, Acrobat, and Illustrator. He is also skilled in Microsoft Office, SharePoint, Google Analytics, AWS, Scrum, AGILE, Waterfall, Business Analysis, Project Management tools like JIRA and Basecamp, and various CMS platforms such as Sitecore, WordPress, and Drupal. Additionally, he is familiar with Microsoft Dynamics and Salesforce.
Customer Success and Account Management
With over 10 years of experience in Customer Success and Client Management, Shobhit Dubey excels in increasing customer satisfaction. His expertise spans strategy development and implementation, business analysis, end-to-end project management, account management, and team building. His leadership skills have been pivotal in driving customer success and ensuring high client satisfaction.