Shraddha Tope
About Shraddha Tope
Shraddha Tope is an Escalation Lead at Automation Anywhere with over 15 years of experience in operations management, healthcare IT, customer relations, and process management.
Current Title and Role
Shraddha Tope currently holds the position of Escalation Lead at Automation Anywhere. She began her role at the company on October 1, 2021. Within this role, she leverages her extensive experience in service management, incident management, and team leadership to handle escalations effectively.
Previous Employment Experience
Prior to her current role, Shraddha Tope worked at Allscripts for a decade, from 2011 to 2021. She served as a Platinum Technical Support Consultant in Pune, Maharashtra, India. In this role, she was deeply involved in healthcare IT, customer relations, and process management.
Education and Certifications
Shraddha Tope pursued a Post Graduate Diploma in Business Management with a specialization in Information Technology from the Symbiosis Centre for Distance Learning. She completed this program between 2016 and 2018. Her academic background has further strengthened her expertise in business management and IT.
Professional Expertise and Skills
With over 15 years of experience, Shraddha Tope has developed significant expertise in key operations management, healthcare IT, customer relations, and process management. Her core areas of specialization include service management, incident management, technical support, customer service, and team leadership.