Subodh Kumar
About Subodh Kumar
Subodh Kumar is a Senior Technical Support Engineer at Automation Anywhere in Vadodara, Gujarat, India, with over 9 years of experience in software support and maintenance.
Company
Subodh Kumar is currently employed at Automation Anywhere in Vadodara, Gujarat, India. Automation Anywhere is a well-known provider of Robotic Process Automation (RPA) solutions.
Title
Subodh Kumar holds the position of Senior Technical Support Engineer at Automation Anywhere. His role involves addressing technical issues, troubleshooting cases, and ensuring the smooth functioning of software solutions.
Education and Expertise
Subodh Kumar has a B.Tech in Information Technology from WBUT, which he completed from 2008 to 2012. He also completed his Intermediate 10+2 in Science from Vinoba Bhave University from 2005 to 2007. He went to Saraswati Sishu Vidya Mandir for Metriculation in 2004-2005. With over 9 years of experience in software support and more than 3 years in both the healthcare and retail domains, he brings a wealth of knowledge to his role. He has experience with databases like MS SQL, MySQL, and Oracle.
Professional Background
Subodh Kumar’s career includes diverse roles. He worked at Exxat in various positions including Technical Lead, Senior Product Support Analyst, and Product Support Analyst from 2020 to 2023. Prior to that, he held a Senior Application Support Analyst L2 role at PMC Retail from 2016 to 2020. He also worked as a Software Specialist at e Clinical Works from 2013 to 2016, and as a Software Analyst at CMC LTD, Kolkata from 2012 to 2013. This progression showcases his extensive background in technical support and application maintenance.
Work in Healthcare and Retail
Subodh Kumar has extensive experience in the healthcare and retail domains. With over 3 years in each sector, he has worked on Java and .NET-based front-end applications. He has also collaborated with the Research and Development team on Meaningful Use projects. His roles have required consistent client communication, particularly with clients from the US and UK, ensuring their issues are addressed effectively.