Vipul Goel
About Vipul Goel
Vipul Goel is a Senior Customer Success Manager at Automation Anywhere in Vadodara, Gujarat, India, with over 15 years of experience in project and operation management.
Title and Role
Vipul Goel holds the position of Sr. CSM at Automation Anywhere in Vadodara, Gujarat, India. His role involves managing customer success initiatives, ensuring client satisfaction, and optimizing the usage of automation tools and technologies. This position leverages his extensive experience in project and operations management.
Employment History
Vipul Goel previously worked at Bank of America, where he served as Senior Manager for 15 years from 2006 to 2021. During his tenure, he gained vast experience in various aspects of project management, change management, and operations, contributing significantly to the financial sector.
Certifications and Skills
Vipul Goel holds multiple industry-recognized certifications including PMP (Project Management Professional), Scrum Master, Six Sigma Green Belt (SSGB), and ITIL V3. These certifications reflect his expertise and commitment to maintaining high standards in project management and operational efficiency.
Educational Background
Vipul Goel completed a Post Graduate Diploma in Business Administration (PGDBA) with a specialization in Finance. This educational background supports his proficiency in managing complex projects and financial operations, integrating business acumen with technical skills.
Experience and Expertise
With over 15 years of experience in project management and operations management, Vipul Goel specializes in Robotics and Generative AI. His broad expertise includes roles such as Project/Program Manager, Customer Success Manager, Change Manager, and Delivery Manager, enabling him to handle various strategic and operational challenges proficiently.