Olivia Improta
About Olivia Improta
Olivia Improta is the Customer Support Manager at Bending Spoons in Milan, Italy, with a background in chemical engineering and extensive experience in customer support and research roles across Europe.
Title
Olivia Improta holds the position of Customer Support Manager at Bending Spoons, a role she has been in since 2021. Her extensive experience in customer support roles highlights her leadership and managerial capabilities in the field.
Current Position at Bending Spoons
As of 2021, Olivia Improta has been working at Bending Spoons in Milan, Lombardy, Italy, serving as the Customer Support Manager. Her role involves overseeing customer support operations and ensuring service quality for the company's clients.
Previous Experience at Content Guru
Olivia Improta worked at Content Guru from 2018 to 2021, initially as a Support Engineer and later as a Support Team Leader in Bracknell, England. During her tenure, she gained valuable experience in technical support and team leadership.
Education and Qualifications
Olivia Improta has an extensive academic background in Chemical and Industrial Engineering. She earned her Bachelor's and Master's degrees in Chemical Engineering from the University of Genoa. Additionally, she participated in the Erasmus+ programme at the University of Liège, where she completed a Master's degree and an intermediate level French course.
Additional Work Experience
Beyond her roles in customer support and engineering, Olivia Improta has diverse work experience. She has served as a Barista at Nomad Café in Edinburgh, a Visiting Researcher at The University of Edinburgh, an Orientation Tutor at the University of Genoa, and an Office Assistant at 'Luccoli 23' Dance School.