Ankita Rastogi
About Ankita Rastogi
Ankita Rastogi is an Operations Manager in Lending at BharatPe, where she has worked since 2020. She holds an MBA from Guru Gobind Singh Indraprastha University and has extensive experience in customer relationship management and business development within the e-commerce and logistics sectors.
Work at BharatPe
Ankita Rastogi serves as the Operations Manager for Lending at BharatPe. She has been in this role since 2020, contributing to the company's operational strategies and lending processes. Her responsibilities include overseeing business operations and managing key accounts, which require a strong understanding of complex operational challenges. Her tenure at BharatPe has allowed her to apply her expertise in customer relationship management and strategic planning within the fintech sector.
Previous Experience in E-commerce and Logistics
Before joining BharatPe, Ankita Rastogi held various positions in the e-commerce and logistics sectors. She worked at Grofers as the Marketing Team Lead for three months in 2016 and later transitioned to an Operations Team Lead role there from 2015 to 2016. Following her time at Grofers, she joined RIVIGO, where she served as Assistant Manager for Key Accounts Management from 2019 to 2020 and as Operations Team Lead from 2017 to 2019. These roles helped her develop skills in customer experience and operational efficiency.
Education and Expertise
Ankita Rastogi holds a Master of Business Administration (MBA) from Guru Gobind Singh Indraprastha University, where she studied from 2013 to 2015. She also earned a Bachelor of Commerce (BCom) in Business Administration and Management from Hemwati Nandan Bahuguna Garhwal University, completing her studies from 2009 to 2012. Her educational background has equipped her with strong skills in strategic planning and business development, particularly in the supply chain industry.
Background in Customer Relationship Management
Ankita Rastogi possesses strong skills in customer relationship management and order processing management. Her experience across various roles has provided her with a solid foundation in enhancing customer experiences and operational efficiency. She has a demonstrated history of working in environments that require a focus on customer satisfaction and effective management of operational processes.