Angelika Gurunlian
About Angelika Gurunlian
Angelika Gurunlian is a Costumer Service Specialist based in the Greater Seattle Area, with a focus on customer service in the gaming industry. She has worked at Blueprint Technologies since 2018 and holds degrees in International Relations, Management, and Teaching English as a Second Language.
Work at Blueprint Technologies
Angelika Gurunlian has been employed at Blueprint Technologies as a Customer Service Specialist since 2018. In this role, she provides technical support for one of the largest gaming platforms, focusing on resolving game-related issues. Her expertise in customer service within the gaming industry contributes to her effectiveness in addressing customer inquiries and challenges.
Education and Expertise
Angelika Gurunlian studied at Lake Washington Institute of Technology, where she achieved a certification in Teaching English as a Second or Foreign Language/ESL Language Instructor in 2019. She also holds a Master's degree in Management with a major in Logistics and Sea Trade from Gdynia Maritime University, which she completed from 2011 to 2013. Additionally, she earned a Bachelor's degree in International Relations from Uniwersytet Warmińsko-Mazurski w Olsztynie between 2008 and 2010.
Background in Customer Service
With a focus on customer service, Angelika Gurunlian has developed significant expertise in the gaming industry. Her role involves providing technical support and resolving issues for users of a major gaming platform. This experience has equipped her with the skills necessary to handle diverse customer inquiries effectively.
Previous Work Experience
Prior to her current position, Angelika Gurunlian worked as a Debt Collector at Optima Sp. o.o. in Gdansk, Poland, for a period of three months in 2014. This role contributed to her understanding of customer interactions and the importance of effective communication in resolving issues.